EN:Able Futures

Julie Deeley


Director of Operations

Find out more

Julie Deeley

Director of Operations

A skilled Operational and Project Manager, Julie has over 30 years’ experience in managing successful programmes and interventions to support local unemployed individuals secure sustainable employment. She has spent a significant number of years developing relationships with Employers to secure and generate new opportunities for unemployed individuals.

Julie has previously worked for Wakefield Council and DWP. Whilst at Wakefield Council she project managed Wakefield’s Leeds City Region funded Head Start programme, supporting long term unemployed 18-24 year olds into sustainable employment. Additional experience has also been gained during her time at DWP, having provided support to large employers in the District by understanding needs and demand, and identifying opportunities for Jobcentre Plus to provide recruitment solutions to meet their requirements. She also helped develop a sub-regional CITB Pilot to help provide work experience placements to candidates, leading to apprenticeships and secured vacancies.

Contact Julie
E: julie.deeley@efficiencynorth.org

EN:Able Futures

Nicky Field


Operations Manager

Find out more

Nicky Field

Operations Manager

Nicky has been a key member of the EN:Able Futures team from the outset, as our Placement Support Officer.

Nicky has extensive experience in developing and promoting training provision, performance management, as well as engagement with both business and apprentices. At the forefront of the business, Nicky is the main point of contact for our apprentices and business supporters.

For our apprentices, she provides pastoral support, coordinates and supports learning and development needs, whilst also offering mentoring to ensure that our apprentices achieve and work effectively for your business as they build and strengthen their skills.

For our business supporters, Nicky effectively manages your apprenticeship requirements, assessing feasibility and then providing you with outstanding recruitment services to ensure that you recruit the best candidate for the job.

Contact Nicky
E: nicky.field@efficiencynorth.org

EN:Able Futures

Caroline Lee


Social Value Advisor

Find out more

Caroline Lee

Social Value Advisor

Caroline joined Efficiency North in November 2015 following the completion of her work on Silver Lining, an 18-month project with SYCIL (South Yorkshire Centre for Inclusive Living) to improve the digital skills of people experiencing social isolation.

Caroline previously worked within the IT sector specialising in Problem Management and Service readiness. She holds a BSc (Hons) in Business Information Systems, the ITIL Managers (v2) and Prince2 foundation certificate. Caroline is currently pursuing her IAG Level 4 qualification.

She works with the Social Value manager to boost Efficiency North’s social value strategy, supporting apprentices into training opportunities provided through EN:Procure’s frameworks and providing support  advice and guidance. She works with a network of local employment groups (LEGs)commissioned by Efficiency North to help more people from our priority groups into apprenticeships or employed positions .Caroline also provides support to EN:Able Communities CIO.

Caroline is a governor in two schools and an active participant in the yearly ESH Building My Skills programme, providing careers advice and guidance within schools. Caroline gained Level 4 NVQ Diploma in Advice and Guidance in November 2018.

Contact Caroline
E: caroline.lee@efficiencynorth.org

EN:Able Futures

William Oliver


Senior Apprenticeship Manager

Find out more

William Oliver

Senior Apprenticeship Manager

Willaim joined EN:Able Futures as Senior Apprenticeship Manager for the North East in March 2022. Reporting to Julie Deeley – Director of Operations,  William is responsible for developing flexi-job apprenticeship opportunities in the North East and to establish a new construction skills hub in Darlington.
  William brings with him over 20 years’ experience working primarily in the education sector, having started his career in 2000 as an apprentice himself, working in a Further Education (FE) College.
  His apprenticeship helped him to progress his career in roles with other colleges, private training providers, the Civil Service, 10 years at the awarding organisation City & Guilds.  Most recently he has worked as a national advisor with the National Apprenticeship Service, advising employers on all things apprenticeships, the apprenticeship service account, providers and end-point assessment organisations.  
  William is also a qualified trainer, assessor and quality manager, qualifying in his own time to assist with his role at City & Guilds and for a national charity in order for him to be able to assist young people to achieve national vocational qualifications.
  William is very passionate about all things training, skills development and, most importantly apprenticeships, having experienced first-hand the impact it has on a young person through his own time as an apprentice.

Contact William
E: william.oliver@efficiencynorth.org

EN:Able Futures

Hannah Norton


Apprenticeship Manager

Find out more

Hannah Norton

Apprenticeship Manager

Hannah joined EN:Able Futures as a Development Coach in January 2018 and is thoroughly enjoying the time she has spent working to develop the academy so far. Hannah has been working on various learner engagement tactics and campaigns to recruit for the exciting new Academy venture. Hannah works incredibly hard alongside host organisations to establish the needs and requirements to match suitable candidates to them.

Before Hannah joined Efficiency North/EN:Able Futures, she worked for an independent college in Barnsley for almost 5 years, supporting young people who are considered ‘hard to reach’ to overcome various barriers to learning and ultimately progress into apprenticeships and courses. Hannah has lots of experience mainly in the areas of learner and employer engagement and careers guidance. Hannah is currently working towards my Level 6 IAG post graduate diploma, after completing levels 3 and 4.

Contact Hannah
E: hannah.norton@efficiencynorth.org

EN:Able Futures

Tracy Worsnop


Apprenticeship Manager

Find out more

Tracy Worsnop

Apprenticeship Manager

Tracy joined EN:Able Futures in October 2019, bringing 30 years’ experience in customer service and training and development environments, where she has worked directly with apprentices and built employer relationships to generate new opportunities, managed apprenticeship contracts and management information.

After beginning her career at the inland revenue, Tracy helped run the family business before progressing to a management role at Ventura Customer Service Management.

She subsequently enjoyed a key role as customised and vocational training manager at regeneration project, ‘Bradford Trident’, working with unemployed residents within the local community to support the development of skills needed for them to enter the workforce.

Tracy then gained a huge amount of experience at City Training Services, part of the Bradford College group, working with apprenticeship programmes across Health, Public Service and Care.  Alongside colleagues at Bradford college Tracy developed and introduced new apprenticeship opportunities such as Housing, Dental Nursing and Pharmacy apprenticeships.

Tracy holds the CIPD Certificate in Training Practice, Internal QMS Auditor ISO 9001:2000, City & Guilds Health & Safety, ILM NVQ Level 3 and OCR Level 3 certificate in Advice and Guidance.

Contact Tracy
E: tracy.worsnop@efficiencynorth.org

EN:Able Futures

Eddy Dennis


Assistant Apprenticeship Manager

Find out more

Eddy Dennis

Assistant Apprenticeship Manager

Eddy joined the team in 2016 as our Business Support Apprentice.

Eddy has recently been awarded the responsibility of becoming business Coordinator after completing his level 3 apprenticeship qualification in Business Administration within the EN:Able Futures team.

Eddy is responsible for looking after our recruitment system, Bullhorn, ensuring all our vacancies are advertised via job sites and social media and that vacancies are updated regularly. With our mobile team, Eddy provides support in the office to all members of our  team. As part of this his duties can include booking interviews, monitoring and sifting applications, communications with our apprentices, maintaining of our filing systems and any other administrative task that is sent his way.

Contact Eddy
E: eddy.dennis@efficiencynorth.org

EN:Able Futures

Sophie Richardson


Assistant Apprenticeship Manager

Find out more

Sophie Richardson

Assistant Apprenticeship Manager

Sophie began working for EN:Able Futures in May 2022 bring a wealth of experience from both customer service and education backgrounds.

Sophie began her career as a Level 2 Business Administration Apprentice back in 2013 with Simply Thank You, providing customer service and account management to various organizations around the UK, as well as management of the customer ARK (Acts of Random Kindness) Scheme. In January 2016 Sophie began a Level 3 Apprenticeship in Business Administration within a 3-19 School in Darlington, looking after families and providing pastoral support to the pupils.

Prior to joining EN:Able Futures, Sophie has been working as a Headmaster’s PA/School Secretary at an independent school in Yarm, where she has managed the admissions process for new pupils. During this time, she has provided both pastoral support to pupils and families and guided them as throughout their school journey.

Sophie regularly completes online training and various short courses to continue expanding her knowledge, she is particularly excited about her post as Assistant Apprenticeship Manager as it will allow her to give apprentices firsthand experience of an apprenticeship.

EN:Able Futures

Laura Ramos Zarate


Project Assistant

Find out more

Laura Ramos Zarate

Project Assistant

Laura joined EN:Able Futures in February 2022 through ‘New Start’, a Kickstart-style scheme managed by a partnership of social housing landlords and funded by the UK Community Renewal Fund. EN:Able Futures are working with this group of social landlords in the North East to develop a “shared placement model” for apprenticeships and employment/training positions.

Laura is working with Efficiency North's Chief Executive Lee Parkinson to deliver this scheme to develop flexi-job apprenticeship opportunities for the organisation's expanding geography, and to establish a new construction skills hub in Darlington. She is based remotely in Newcastle and will be assisting the team until the end of June 2022.