Our ESG Strategy

We pride ourselves on our high standards of governance and the delivery of social value. 

We are increasingly aware of our role in improving the impact our operations have on the environment and, more importantly, the sector’s impact on the environment and our role in supporting social housing to contribute to zero carbon targets.

This ESG strategy formalises our Environment, Social and Governance Strategy and carries through into the 3-year business cycle 2023+..

  • E: Environment to cause no waste or damage to the environment
  • S: Social to give back more than we take
  • G: Governance to be transparent and true

Our ESG Strategy is founded on our organisational values. The foundation stone value ‘We make it happen together’ lies at the heart of all three elements.

Environment - Sustainable Environmental Action Strategy (SEAS)

The SEAS strategy identifies viable and sustainable actions we can take within our day-to-day operations to help combat climate change and its negative impacts on the environment now. 

  • to reduce carbon emissions in each of the 3 scopes of the Green House Gas Protocols 2001
  • save energy
  • source food responsibly
  • reduce water consumption
  • increase biodiversity
  • reduce waste


Social factors relate to how we manage relationships with our employees, suppliers, members, and the communities we operate within.

It Includes the organisation’s processes and policies regarding:

  • Health & Safety
  • Equality, Diversity and Inclusion
  • Equal Pay
  • Timely payment of suppliers
  • Conflict zones and supplies from conflict zones
  • Modern Slavery policy
  • Social Value


Corporate governance describes the way that companies are directed and controlled. It is not just the legal requirement to ensure that Companies Act requirements are met, but much wider to include the organisation’s greater oversight over its wider compliance and organisational values.

Our  governance strategy includes the organisation’s processes and policies regarding:

  • Board independence, diversity and structure
  • Board and directors’ appraisal
  • Audit - external
  • Audit - internal
  • Risk management
  • Executive pay
  • Bribery, corruption and anti-money laundering
  • Economic sanctions
  • Tax